During the COVID – 19 pandemic, you are able to book a telehealth/telephone consultation with your practitioner.
The telehealth/telephone consultations are charged at the same rate as our face to face consultations, your medicare rebate will be processed online for you.
Your prescription will then be faxed to the pharmacy of your choice or sent as an e-script to your phone.
Please have a pharmacy in mind when asking for repeat prescriptions during your consultation with doctor or make sure that your doctor has your correct mobile phone number.
Please note: Sleeping tablets, anti-psychotics, antibiotics and other medications are not able to be issued over the phone, you will still need a face to face consultation for these.
We are not able to issue medictions to new patients via telehealth. ” It is a legislative requirement that GPs and Other Medical Practitioners (OMPs) working in general practice can only perform a telehealth or telephone service where they have an established clinical relationship with the patient.” (http://www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/Factsheet-TempBB).
You would also have to have had at least one face to face consultation with the practitioner in the preceding 12 months.