Psychology

Skype/Zoom/Telehealth

Skype sessions with our psychologist are available. This can be arranged with our reception staff at the time of booking. You must have a stable internet connection and skype capabilities on your computer for this to take place. Psychological services under Medicare are specified as professional attendance and as such require face-to-face attendance. During the COVID – 19 pandemic other methods of service delivery, such as providing psychological services over the telephone, internet, or via video link, are allowable under the MBS psychology items. Hence, you are able to claim a rebate from your private health insurance or medicare for skype/zoom/telehealth or telephone consultations during the pandemic.

Mental Health Care Plan (MHCP)/ Eating Disorders Plan (EDP):

We do not bulk bill patients. With a MHCP/EDP, you may be able to receive a rebate from Medicare. You will be charged the full amount for a session and you MAY be eligible to receive a Medicare rebate of up to $86.15 (for services by Lynette Tull & Anna Mangion – psychologist) and up to $126.50 (for services by Sally Said – clinical psychologist). Without the paperwork from your doctor, we are unable to process your rebate. It is the patients responsibility to keep up with their medicare entitlements and number of sessions.

In order for a GP to refer a client for psychological services under the Better Access to Mental Health Care initiative, the GP must first complete a detailed assessment and diagnosis of the client. The GP must then prepare the GP Mental Health Treatment Plan, which includes documenting results of the assessment, client’s needs, goals and actions, referrals and required treatment/services, and a review date. Clients are encouraged to book a longer session with their GP if they are requesting a referral for psychological services, in order to enable the GP to complete the assessment and GP Mental Health Treatment Plan. It is important to note that before a rebate can be paid for psychology services, Medicare Australia must have already received a claim for direct payment for the relevant GP Mental Health Treatment Plan item or other relevant medical practitioner referral item. If these GP Mental Health Treatment Plan or referral items have not been received by Medicare Australia first, a rebate for psychological services will not be paid.